Terms of Service

By using this website you agree to these terms. If you do not agree, please do not use the site.

1VIM is a marketplace built on a map. Independent makers keep a shop here and anyone can buy from them. A maker sets their own prices, their dispatch time and their returns window. 1VIM is the merchant of record on the order: 1VIM takes the payment, holds it while the parcel is on its way, and pays the maker afterwards.

Some pages still fall back to sample makers, sample listings and sample figures while a region fills up. Those are examples for illustration and do not represent real businesses, real people or actual results.

A buyer whose delivery address is in the EU, the EEA or the UK has 14 days from the day the goods arrive to withdraw from the sale, and 14 further days to send them back. That is the Consumer Rights Directive 2011/83/EU and, in the United Kingdom, the Consumer Contracts Regulations 2013. A shop cannot sign it away, and because 1VIM is the merchant of record it is 1VIM that honours it and never the maker.

Everywhere else the shop's own returns window governs, word for word as it is written on the listing and again at checkout. A shop that sells final sells final there.

The law leaves out goods made to a buyer's own specification. Nothing on a listing tells a commissioned piece apart from stock on a shelf today, so 1VIM applies the 14 days to commissions as well.

1VIM holds the payment while the parcel is on its way. Where those 14 days apply, the money is held until they have run out, so a buyer who changes their mind is refunded out of money 1VIM is still holding.

Descriptions of integrations, rails, markets and performance figures that are not yet live describe intended functionality. They are plans, not commitments, and may change. Any figure presented as an example is modelled, not measured. The returns position in section 3 is not one of these: it is what 1VIM does today.

• ·Do not attempt to gain unauthorised access to any part of the service
• ·Do not scrape, probe or stress test the site without written permission
• ·Do not submit false information or impersonate another person or company
• ·Do not use the site to transmit malware or unlawful content

The 1VIM name, logo, site content and software are owned by 1VIM. You may not copy, redistribute or create derivative works from them without permission. Third-party names that appear on this site belong to their respective owners, and their appearance does not imply any partnership, endorsement or existing integration.

A maker who opens a shop here sells to the buyer through 1VIM. 1VIM takes the payment, holds it while the parcel is on its way, and pays the maker in the weekly payout batch after that. A maker sets their processing time, their returns window and where they ship.

• ·The 14 days a buyer in the EU, the EEA or the UK has to change their mind is not a maker's to refuse, and 1VIM carries it
• ·A maker's own returns window governs every other destination, and is shown to the buyer as written
• ·Everything listed must be lawful to sell and lawful to ship to the buyer's country, recalled goods included
• ·A maker is paid for an order once the parcel has reached the buyer and any window above has run out

This site is provided on an as is basis without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the site will be uninterrupted or error free.

To the fullest extent permitted by law, 1VIM is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or revenues, arising from your use of this website.

These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of laws rules.