Privacy Policy

Your privacy is important to us at 1VIM. We respect your privacy regarding any information we may collect from you across our website.

Introduction

Welcome to 1VIM ("Company", "we", "our", "us")! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at [email protected].

Information We Collect

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Usernames
  • Passwords
  • Contact preferences
  • Payment data

How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:

  • To facilitate account creation and logon process.
  • To post testimonials.
  • Request feedback.
  • To enable user-to-user communications.
  • To manage user accounts.
  • To send administrative information to you.
  • To protect our services.
  • To enforce our terms, conditions, and policies.
  • To respond to legal requests and prevent harm.
  • Fulfill and manage your orders.
  • Administer prize draws and competitions.
  • To deliver and facilitate the delivery of services to the user.
  • To respond to user inquiries/offer support to users.
  • To send you marketing and promotional communications.
  • Deliver targeted advertising to you.

Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

Your Privacy Rights

In some regions (like the EEA, UK, and Canada), you have rights that allow you greater access to and control over your personal information. Under these laws, you may have the right to:

  • Request access and obtain a copy of your personal information.
  • Request rectification or erasure.
  • Restrict the processing of your personal information.
  • If applicable, to data portability.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Note however that this will not affect the lawfulness of the processing before its withdrawal.

Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO), at [email protected]

Changes to This Privacy Policy

We may update this privacy notice from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

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